sexual harassment defined – types of sexual harassment – quid pro quo – hostile environment – who could be harassers – elements of sexual harassment - unwelcomeness: what does it mean – intent versus impact – responses to sexual harassment – individual responsibilities – supervisor responsibilities – sexual harassment prevention

workplace violence trends and statistics – classifications of workplace violence – risk factors that contribute to wpv incidents – behaviors that constitute workplace violence – engineering & administrative controls – a model workplace violence policy – employer post-incident procedure – employee compliance measures – recognition & response to escalating behavior – surviving the workplace violence incident – employee reporting activities – post-incident services for employees